For the logo to be "right" it will not hurt for a company or organization to ask some questions.
Business-related questions
- What is the center of our business and what are we good at?
- What are our long term goals?
- Why do we need a (new) logo?
- What is our primary target audience? Age, interests ...?
- Who are our competitors? How do they profile themselves?
Logo-related issues
- For what do we use the logo: the company/organization, products/brands, a campaign...?
- What message and what feelings do we want to communicate with the logo?
- What do we want the logo to consist of: a symbol, a company name/product name, both?
- Do we have a slogan to be included in the logo?
- Do we have any special requests with regard to fonts, font style (bold, italics, capitalization, etc.) and colors?
- Do we have any logos that appeal to us? Why?
- Where should the logo be included: the web, business cards, envelopes, letterhead, promotion products, panels...?
- What budget do we have?
- What deadline do we have?